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Please note: Our office is working but we are recognizing precautionary measures and many of our staff and attorneys are working remotely. If you send an e mail or leave a message please allow 24 hours for a returned call or e mail. We want to be in contact with you and try to help you and your family, it may take us a bit longer than normal for us to respond, but we will respond. Thank you for your patience.

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Protecting Victims Of Deceptive And Dishonest Trade Practices

Consumers are given certain rights and protections by state and federal governments against dishonest and deceptive trade practices. At the law office of DeVore, Acton & Stafford, P.A., in Charlotte, we understand how important it is to feel safe when purchasing goods and services. We are here to help hold companies accountable. We bring litigation against these companies and ensure that they are subjected to hefty fines and penalties in relation to the harm they have caused consumers.

Call one of our lawyers at 704-594-4227 if you believe you’ve been subjected to unfair or deceptive trade practices. Financial and emotional suffering should not be tolerated.

Deceptive Trade Practices

These are examples of deceptive trade practices:

  • Bait and switch sales tactics
  • Refusal to honor a valid warranty
  • Failure to fully disclose loan or credit conditions
  • Taking advantage of an elderly person in refinancing a home mortgage
  • Claiming goods are of a certain quality when they are not
  • Making false claims about the ingredients or materials of a product
  • Refusal to honor a price guaranteed or promised at an earlier date
  • Claiming a product is manufactured somewhere it is not

Contact DeVore, Acton & Stafford, P.A. to discuss the specifics of your case.

Building Your Case – Things You Can Do Now

Companies that look the other way while their employees engage in deceptive trade practices are often willing to call the bluff of consumers. Assuming no one will take them to court and, if they do, they can easily deny everything, they usually dispose of any incriminating evidence involving them. That’s why it’s essential to save any advertisements, written contracts, receipts, written communications, even phone messages pertaining to your case.
Additionally, keeping track of the names of the people you spoke to, as well as when and for how long, not only provides important documentation, but can often be used to expose contradictory testimony on the part of dishonest sales personnel and customer service representatives.

Take Action

Lenders, creditors, insurance companies, retailers and even utility companies can mislead consumers about what is allowable and what is not. If you have suffered financial loss due to deceptive practices on the part of a company or business, contact the consumer protection attorneys at the law office of DeVore, Acton & Stafford, P.A., today.