Unfair and Deceptive Trade Practices

Charlotte North Carolina Consumer Protection Lawyers

Consumers are protected from unfair and deceptive trade practices under both state and federal law. Companies or businesses that intentionally mislead consumers about the nature of their services or products are subject to fines, penalties, and liability for any harm suffered by consumers. At the law office of DeVore, Acton & Stafford, our consumer protection lawyers work with consumers, regulators, and the North Carolina State Attorney General's Office in bringing litigation against companies who engage in unfair and deceptive trade practices. While most people associate deceptive trade practices with retailers or service providers, our attorneys also seek damages against banks and other lenders who engage in predatory lending practices involving lines of credit and home mortgages.

If you have suffered financial loss due to unfair or deceptive trade practices on the part of a business or company, contact the law office of DeVore, Acton & Stafford today. Our attorneys will evaluate your case, write a demand letter, and begin the investigative process as needed.

Deceptive Trade Practices

The law office of DeVore, Acton & Stafford represents clients in litigation involving the following kinds of deceptive trade practices:

• False advertising
• Bait and switch sales tactics
• Refusal to honor valid warranty
• Failure to fully disclose loan or credit conditions
• Predatory lending
• Taking advantage of an elderly person in refinancing a home mortgage
• Claiming goods are of a certain quality when they are not
• Making false claims about the ingredients or materials of a product
• Refusal to honor a price guaranteed or promised at an earlier date
• Claiming a product is manufactured somewhere it is not

Building Your Case - Things You can Do Now

Companies that look the other way while their employees engage in deceptive trade practices are often willing to call the bluff of consumers. Assuming no one will take them to court and, if they do, they can easily deny everything, they usually dispose of any incriminating evidence involving them. That's why it's essential to save any advertisements, written contracts, receipts, written communications, even phone messages pertaining to your case.

Additionally, keeping track of the names of the people you spoke to, as well as when and for how long not only provides important documentation but can often be used to expose contradictory testimony on the part of dishonest sales personnel and customer service representatives.

Questions? Contact DeVore, Acton & Stafford

Lenders, creditors, insurance companies, retailers, even utility companies can mislead consumers about what is allowable and what is not. If you have suffered financial loss due to deceptive practices on the part of a company or business, contact the consumer protection attorneys at the law office of DeVore, Acton & Stafford today.